FAQ

A: The invoice is generated automatically as soon as you click the ‘Checkout’ button. This allows you to complete and pay for your order at a later date. However, if you wish to cancel the order completely, you can cancel the relevant service in the dashboard whilst its status is still ‘Pending’. The associated invoice will then also be marked as ‘Cancelled’. In this case, you can simply ignore the email that has already been sent. Alternatively, you do not need to take any further action: unpaid invoices or services are automatically cancelled after 2 days.